Frequently Asked Information

Agents provide essential services like quality control, consolidation, and international shipping management. While item prices may be similar across platforms, the quality of service, shipping rates, and reliability of the agent can significantly impact your buying experience.

An agent acts as your middleman in China. They purchase items on your behalf, receive them at their warehouse, provide photos for quality control (QC), store items safely, and then package and ship them to your international address.

ACBuy is known for its user-friendly interface, competitive shipping rates, and excellent customer support. They offer specialized features for enthusiasts and a reliable network for international shipping.

This is a flag from the payment processors. There are many reasons this may happen, reach out to ACbuy support to resolve this.

Most sellers allow returns within a certain timeframe (usually 7 days) if the item is not as described or has defects. However, you may be responsible for local shipping costs back to the seller. Always check the seller's specific return policy.

Different versions usually represent different "batches" or manufacturing runs. They may vary in materials used, accuracy to the original, and price. Some batches are known for higher quality while others are more budget-friendly.